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| Criterion | ![]() Systems Thinking Intervention Mapping | ![]() Decision Making Delphi Method | ![]() UX Design Customer Journey Canvas | ![]() Systems Thinking Leverage Points |
|---|---|---|---|---|
Purposedifferent | Intervention Mapping translates a need for change into a planned, evaluable program. The method connects target group, determinants, actions, and measurement into a traceable chain. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy. |
Complexitydifferent | High | High | Medium | High |
Timedifferent | 1-5 Tage | 1-4 Wochen | 1-3 h | Half day |
Participantsdifferent | 4-12 | 6-30 Experten | 3-10 | 3-12 |
Formatdifferent | Workshop + async | Async | Workshop | Workshop |
Outputdifferent | Logic Model, Change Objectives, Intervention Components, Evaluation Plan | Expert Forecast, Consensus Range, Assumption Notes | Customer Journey Canvas, Pain Points, Experience Opportunities | Leverage Map, Action Strategy |
Tagsno overlap | ChangeSystems thinkingCapability | ForecastingExpertsDecisionStrategy | JourneyCustomerService designCanvas | Systems thinkingChangeStrategy |



