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Criterion
Paper illustration for Intervention Mapping.
Systems Thinking
Intervention Mapping
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper illustration of the Force Field Analysis working structure.
Decision Making
Force Field Analysis
Purposedifferent
Intervention Mapping translates a need for change into a planned, evaluable program. The method connects target group, determinants, actions, and measurement into a traceable chain.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.In change initiatives, supporting and restraining forces sit at the table at the same time. Force Field Analysis makes these tensions explicit and shows where change can be pushed forward by strengthening or relieving.
Complexitydifferent
HighMediumHighLow
Timedifferent
1-5 Tage1-3 WochenHalf day45-90 min
Participantsdifferent
4-124-12 Beobachtungen3-123-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Logic Model, Change Objectives, Intervention Components, Evaluation PlanField Notes, Workflow Insights, Pain PointsLeverage Map, Action StrategyForce Field Map, Change Levers, Risk Notes
Tagsno overlap
ChangeSystems thinkingCapability
UX researchObservationContext
Systems thinkingChangeStrategy
ChangeDecisionStrategy
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