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| Criterion | ![]() DevOps Incident Timeline Analysis | ![]() Team Design Spotify Model Mapping | ![]() Facilitation Expectation Mapping | ![]() Operations Causal Factor Analysis |
|---|---|---|---|---|
Purposedifferent | For an incident with an unclear sequence, the method makes the timeline precisely visible. It separates perception, reaction, and delay so cause and effect become more clearly readable. | When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list. | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. | For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events. |
Complexitydifferent | Medium | Medium | Low | High |
Timedifferent | 60-180 min | 90-180 min | 45-90 min | 2-6 h |
Participantsdifferent | 3-10 | 5-15 | 3-12 | 3-10 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop + async |
Outputdifferent | Incident Timeline, Evidence Log, Delay Analysis, Improvement Actions | Spotify Model Map, Action List | Expectation Map, Alignment Notes, Agreements | Event Timeline, Causal Factor Chart, Cause List, Corrective Actions |
Tagsno overlap | IncidentTimelineSite Reliability Engineering | TeamOrganizationAlignmentDiagnosis | AlignmentStakeholdersTeam | CausalityIncidentRoot causeTimeline |



