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Criterion
Paper illustration for Incident Timeline Analysis.
DevOps
Incident Timeline Analysis
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Purposedifferent
For an incident with an unclear sequence, the method makes the timeline precisely visible. It separates perception, reaction, and delay so cause and effect become more clearly readable.A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.
Complexitydifferent
MediumLowHighHigh
Timedifferent
60-180 min30-90 min2-6 h2-6 h
Participantsdifferent
3-102-103-103-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Incident Timeline, Evidence Log, Delay Analysis, Improvement ActionsRich Picture, Problem Framing NotesEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsCurrent Reality Tree, Core Problems, Intervention Ideas
Tagsno overlap
IncidentTimelineSite Reliability Engineering
Systems thinkingSoft systemsFramingVisualization
CausalityIncidentRoot causeTimeline
Systems thinkingRoot causeConstraintsCausality
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