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Criterion
Paper illustration for Incident Timeline Analysis.
DevOps
Incident Timeline Analysis
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For an incident with an unclear sequence, the method makes the timeline precisely visible. It separates perception, reaction, and delay so cause and effect become more clearly readable.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumHighLowLow
Timedifferent
60-180 min2-6 h45-90 min15-30 min
Participantsdifferent
3-103-102-82-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Incident Timeline, Evidence Log, Delay Analysis, Improvement ActionsEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsAssumption List, Critical Assumptions, Learning PlanRoot cause notes, Countermeasures
Tagsno overlap
IncidentTimelineSite Reliability Engineering
CausalityIncidentRoot causeTimeline
AssumptionsRiskDecisionDiscovery
Root causeIncidentLeanProblem solving
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