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Criterion
Paper illustration for Incident Timeline Analysis.
DevOps
Incident Timeline Analysis
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Purposedifferent
For an incident with an unclear sequence, the method makes the timeline precisely visible. It separates perception, reaction, and delay so cause and effect become more clearly readable.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.
Complexitydifferent
MediumLowMediumHigh
Timedifferent
60-180 min15-45 minAs needed2-6 h
Participantsdifferent
3-101-34-153-10
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Incident Timeline, Evidence Log, Delay Analysis, Improvement ActionsADR File, Decision Log, RationaleIncident Log, Action Tracker, Stakeholder UpdatesEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions
Tagsno overlap
IncidentTimelineSite Reliability Engineering
ArchitectureRationaleDocumentationGovernance
IncidentOperationsReliability
CausalityIncidentRoot causeTimeline
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