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| Criterion |  DevOps Incident Timeline Analysis |  Operations 5 Whys |  Operations Root Cause Analysis |  Operations Causal Factor Analysis |
|---|---|---|---|---|
Purposedifferent | For an incident with an unclear sequence, the method makes the timeline precisely visible. It separates perception, reaction, and delay so cause and effect become more clearly readable. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. | For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events. |
Complexitydifferent | Medium | Low | Medium | High |
Timedifferent | 60-180 min | 15-30 min | 1-4 h | 2-6 h |
Participantsdifferent | 3-10 | 2-6 | 3-8 | 3-10 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Incident Timeline, Evidence Log, Delay Analysis, Improvement Actions | Root cause notes, Countermeasures | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan | Event Timeline, Causal Factor Chart, Cause List, Corrective Actions |
Tags1 shared | IncidentTimelineSite Reliability Engineering | Root causeIncidentLeanProblem solving | Root causeProblem solvingQualityIncident | CausalityIncidentRoot causeTimeline |