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Criterion
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for Learning Review.
Operations
Learning Review
Purposedifferent
During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.After a project phase with mixed results, the method makes learning from the individual case reusable. It connects events, decisions, and systemic conditions into robust insights.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
As needed30-60 min30-90 min1-3 h
Participantsdifferent
4-153-123-123-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Incident Log, Action Tracker, Stakeholder UpdatesStart Stop Continue Board, Improvement ActionsPostmortem Doc, Action Items, TimelineLearning Review Notes, System Factors, Improvement Actions
Tagsno overlap
IncidentOperationsReliability
RetrospectiveImprovementTeamReflection
Site Reliability EngineeringIncidentLearningReliability
LearningRetrospectiveIncidentOperations
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