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Criterion
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
MediumMediumHighHigh
Timedifferent
As needed1-3 h2-8 h2-6 h
Participantsdifferent
4-152-82-83-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Incident Log, Action Tracker, Stakeholder UpdatesCause Tree, Evidence Notes, CountermeasuresProblem Analysis, Decision Analysis, Risk PlanFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
IncidentOperationsReliability
Root causeTreeIncidentQuality
Problem solvingRoot causeDecisionOperations
RiskQualityOperationsRoot cause
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