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Criterion
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
MediumMediumLowHigh
Timedifferent
As needed1-3 h15-30 min2-6 h
Participantsdifferent
4-152-82-63-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Incident Log, Action Tracker, Stakeholder UpdatesCause Tree, Evidence Notes, CountermeasuresRoot cause notes, CountermeasuresFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
IncidentOperationsReliability
Root causeTreeIncidentQuality
Root causeIncidentLeanProblem solving
RiskQualityOperationsRoot cause
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