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Criterion
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration of Family Tree Analysis with its method-specific working model.
Operations
Family Tree Analysis
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a series of incidents with a similar pattern, the method arranges individual events as branches of a common origin. It makes visible which conditions keep recurring.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
As needed1-4 h2-4 h2-6 h
Participantsdifferent
4-153-82-63-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Incident Log, Action Tracker, Stakeholder UpdatesProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanFamily Tree Diagram, Pattern Notes, Systemic MeasuresFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
IncidentOperationsReliability
Root causeProblem solvingQualityIncident
Root causePatternsIncidentSystemic
RiskQualityOperationsRoot cause
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