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| Criterion |  DevOps Incident Command |  Operations Root Cause Analysis |  Facilitation Decision Jam |  Operations 5 Whys |
|---|---|---|---|---|
Purposedifferent | During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | Medium | Medium | Low | Low |
Timedifferent | As needed | 1-4 h | 60-90 min | 15-30 min |
Participantsdifferent | 4-15 | 3-8 | 4-10 | 2-6 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop |
Outputdifferent | Incident Log, Action Tracker, Stakeholder Updates | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan | Problem Cluster, Prioritized Challenge, Experiment | Root cause notes, Countermeasures |
Tagsno overlap | IncidentOperationsReliability | Root causeProblem solvingQualityIncident | FacilitationDecisionProblem solvingWorkshop | Root causeIncidentLeanProblem solving |