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Criterion
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Incident Timeline Analysis.
DevOps
Incident Timeline Analysis
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.For an incident with an unclear sequence, the method makes the timeline precisely visible. It separates perception, reaction, and delay so cause and effect become more clearly readable.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumHighLow
Timedifferent
As needed60-180 min2-6 h15-30 min
Participantsdifferent
4-153-103-82-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Incident Log, Action Tracker, Stakeholder UpdatesIncident Timeline, Evidence Log, Delay Analysis, Improvement ActionsCurrent Reality Tree, Core Problems, Intervention IdeasRoot cause notes, Countermeasures
Tagsno overlap
IncidentOperationsReliability
IncidentTimelineSite Reliability Engineering
Systems thinkingRoot causeConstraintsCausality
Root causeIncidentLeanProblem solving
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