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Criterion
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumHighMediumLow
Timedifferent
As neededHalber Tag1-3 h15-30 min
Participantsdifferent
4-155-202-82-6
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Incident Log, Action Tracker, Stakeholder UpdatesSimulation Notes, Gaps List, Updated RunbooksCause Tree, Evidence Notes, CountermeasuresRoot cause notes, Countermeasures
Tags1 shared
IncidentOperationsReliability
ResilienceOperationsIncident
Root causeTreeIncidentQuality
Root causeIncidentLeanProblem solving
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