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Criterion
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Purposedifferent
During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.
Complexitydifferent
MediumHighMediumLow
Timedifferent
As neededHalber Tag45-90 min30-90 min
Participantsdifferent
4-155-203-82-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Incident Log, Action Tracker, Stakeholder UpdatesSimulation Notes, Gaps List, Updated RunbooksCATWOE Canvas, Root Definition, Stakeholder Perspectives, ConstraintsRich Picture, Problem Framing Notes
Tagsno overlap
IncidentOperationsReliability
ResilienceOperationsIncident
Systems thinkingFramingStakeholders
Systems thinkingSoft systemsFramingVisualization
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