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Criterion
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
MediumHighLowHigh
Timedifferent
As neededHalber Tag15-30 min2-8 h
Participantsdifferent
4-155-202-62-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Incident Log, Action Tracker, Stakeholder UpdatesSimulation Notes, Gaps List, Updated RunbooksRoot cause notes, CountermeasuresProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
IncidentOperationsReliability
ResilienceOperationsIncident
Root causeIncidentLeanProblem solving
Problem solvingRoot causeDecisionOperations
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