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| Criterion |  DevOps Incident Command |  Facilitation Expectation Mapping |  DevOps Blameless Postmortem |  Facilitation Alignment Mapping |
|---|---|---|---|---|
Purposedifferent | During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once. | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. | After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures. | When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable. |
Complexitydifferent | Medium | Low | Medium | Medium |
Timedifferent | As needed | 45-90 min | 30-90 min | 1-2 h |
Participantsdifferent | 4-15 | 3-12 | 3-12 | 4-12 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop |
Outputdifferent | Incident Log, Action Tracker, Stakeholder Updates | Expectation Map, Alignment Notes, Agreements | Postmortem Doc, Action Items, Timeline | Alignment Map, Open Issues, Decision Questions |
Tagsno overlap | IncidentOperationsReliability | AlignmentStakeholdersTeam | Site Reliability EngineeringIncidentLearningReliability | AlignmentStakeholdersStrategyFacilitation |