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Criterion
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumHighLowLow
Timedifferent
As needed1-4 Wochen60-90 min15-30 min
Participantsdifferent
4-156-30 Experten4-102-6
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop
Outputdifferent
Incident Log, Action Tracker, Stakeholder UpdatesExpert Forecast, Consensus Range, Assumption NotesProblem Cluster, Prioritized Challenge, ExperimentRoot cause notes, Countermeasures
Tagsno overlap
IncidentOperationsReliability
ForecastingExpertsDecisionStrategy
FacilitationDecisionProblem solvingWorkshop
Root causeIncidentLeanProblem solving
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