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Criterion
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Runbook workspace showing the question, observations, and next decision.
Operations
Runbook
Purposedifferent
During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For recurring operational tasks or incidents, the method keeps solid action logic ready. It reduces uncertainty when time pressure, role changes, or rare situations demand fast access.
Complexitydifferent
MediumLowLowLow
Timedifferent
As needed15-45 min15-30 min20-60 min
Participantsdifferent
4-151-32-61-4
Formatdifferent
Workshop + asyncAsyncWorkshopAsync
Outputdifferent
Incident Log, Action Tracker, Stakeholder UpdatesADR File, Decision Log, RationaleRoot cause notes, CountermeasuresRunbook, Checklist, Escalation Path
Tagsno overlap
IncidentOperationsReliability
ArchitectureRationaleDocumentationGovernance
Root causeIncidentLeanProblem solving
OperationsReliabilityDocumentation
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