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Criterion
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
MediumLowMediumHigh
Timedifferent
As needed15-30 min1-3 h2-6 h
Participantsdifferent
4-152-62-83-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Incident Log, Action Tracker, Stakeholder UpdatesRoot cause notes, CountermeasuresCause Tree, Evidence Notes, CountermeasuresFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
IncidentOperationsReliability
Root causeIncidentLeanProblem solving
Root causeTreeIncidentQuality
RiskQualityOperationsRoot cause
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