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Criterion
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
MediumLowHighMedium
Timedifferent
As needed15-30 min2-6 h1-4 h
Participantsdifferent
4-152-63-83-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Incident Log, Action Tracker, Stakeholder UpdatesRoot cause notes, CountermeasuresCurrent Reality Tree, Core Problems, Intervention IdeasProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
IncidentOperationsReliability
Root causeIncidentLeanProblem solving
Systems thinkingRoot causeConstraintsCausality
Root causeProblem solvingQualityIncident
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