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Criterion
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumLowHighMedium
Timedifferent
As needed15-30 min2-6 h45-90 min
Participantsdifferent
4-152-63-82-5
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Incident Log, Action Tracker, Stakeholder UpdatesRoot cause notes, CountermeasuresCurrent Reality Tree, Core Problems, Intervention IdeasA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
IncidentOperationsReliability
Root causeIncidentLeanProblem solving
Systems thinkingRoot causeConstraintsCausality
LeanProblem solvingCoachingOperations
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