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Criterion
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Paper illustration of Lean UX Canvas with its method-specific working model.
UX Design
Lean UX Canvas
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Purposedifferent
When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.The Lean UX Canvas helps clarify user behavior, touchpoints, and concept decisions. It makes assumptions and desired outcomes visible and captures the result as a completed canvas, hypothesis list, and first experiment.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.
Complexitysame
MediumMediumMediumMedium
Timedifferent
45-90 min30-60 min je Interview2-3 h1-3 h
Participantsdifferent
3-85-12 Interviews3-83-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Impact Map, Outcome Hypotheses, Delivery OptionsInterview Notes, Opportunity Themes, Customer QuotesCompleted Lean UX Canvas, Hypothesis list, First experimentCustomer Journey Canvas, Pain Points, Experience Opportunities
Tagsno overlap
OutcomesStrategyBehaviorPlanning
DiscoveryInterviewsOpportunityCustomer
CanvasHypothesisOutcomesDiscovery
JourneyCustomerService designCanvas
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