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Criterion
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
MediumLowHighMedium
Timedifferent
45-90 min15-30 min2-6 h1-4 h
Participantsdifferent
3-82-63-103-8
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Impact Map, Outcome Hypotheses, Delivery OptionsRoot cause notes, CountermeasuresEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
OutcomesStrategyBehaviorPlanning
Root causeIncidentLeanProblem solving
CausalityIncidentRoot causeTimeline
Root causeProblem solvingQualityIncident
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