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Criterion
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowLowLowMedium
Timedifferent
30-60 min30-90 min15-30 min45-90 min
Participantsdifferent
2-102-102-62-5
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Iceberg Worksheet, Pattern Notes, Intervention IdeasRich Picture, Problem Framing NotesRoot cause notes, CountermeasuresA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
Systems thinkingRoot causePatterns
Systems thinkingSoft systemsFramingVisualization
Root causeIncidentLeanProblem solving
LeanProblem solvingCoachingOperations
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