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Criterion
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
Paper illustration for Risk Storming.
Architecture
Risk Storming
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Purposedifferent
When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.Helps clarify architecture context, options, and consequences in concrete terms. It organizes technical context, alternatives, and consequences. The result is captured as an Annotated Diagram, a Prioritized Risk List, and an Action Backlog.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.
Complexitydifferent
MediumLowHighLow
Timedifferent
30-240 min60-90 min2-8 h60-90 min
Participantsdifferent
1-64-122-84-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Hypothesis Log, Test Plan, Evidence Notes, Diagnosis SummaryAnnotated Diagram, Prioritized Risk List, Action BacklogProblem Analysis, Decision Analysis, Risk PlanProblem Cluster, Prioritized Challenge, Experiment
Tagsno overlap
TroubleshootingProblem solvingDiagnosis
RiskArchitectureWorkshopValidation
Problem solvingRoot causeDecisionOperations
FacilitationDecisionProblem solvingWorkshop
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