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Criterion
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Paper illustration for Change Analysis.
Operations
Change Analysis
Purposedifferent
When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
30-240 min2-8 h1-3 h45-120 min
Participantsdifferent
1-62-81-82-6
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Hypothesis Log, Test Plan, Evidence Notes, Diagnosis SummaryProblem Analysis, Decision Analysis, Risk PlanArgument Map, Evidence Gaps, Decision RationaleChange Matrix, Cause Hypotheses, Validation Questions, Action List
Tagsno overlap
TroubleshootingProblem solvingDiagnosis
Problem solvingRoot causeDecisionOperations
SensemakingDecisionRationale
ChangeRoot causeTroubleshootingComparison
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