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| Criterion |  Engineering Hypothesis-Driven Troubleshooting |  Product Discovery Kano Model |  Operations ABC Analysis |  Engineering Fault Isolation |
|---|---|---|---|---|
Purposedifferent | When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable. | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention. | In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected. |
Complexitydifferent | Medium | Medium | Low | Medium |
Timedifferent | 30-240 min | 1-2 Tage | 30-60 min | 30-180 min |
Participantsdifferent | 1-6 | 10-50 | 1-5 | 1-6 |
Formatdifferent | Workshop + async | Workshop + async | Async | Workshop + async |
Outputdifferent | Hypothesis Log, Test Plan, Evidence Notes, Diagnosis Summary | Kano Matrix, Feature Classes, Priority Themes | ABC Classification, Focus Rules, Control List | Fault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault Area |
Tagsno overlap | TroubleshootingProblem solvingDiagnosis | SatisfactionPrioritizationCustomer | PrioritizationOperationsPortfolio | TroubleshootingDiagnosisEngineering |