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| Criterion | ![]() Engineering Hypothesis-Driven Troubleshooting | ![]() Business Strategy GAP Analysis | ![]() Operations 5 Whys | ![]() Operations Root Cause Analysis |
|---|---|---|---|---|
Purposedifferent | When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable. | GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. |
Complexitydifferent | Medium | Medium | Low | Medium |
Timedifferent | 30-240 min | 1-3 h | 15-30 min | 1-4 h |
Participantsdifferent | 1-6 | 2-8 | 2-6 | 3-8 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Hypothesis Log, Test Plan, Evidence Notes, Diagnosis Summary | Gap Matrix, Action Plan, Risk Notes | Root cause notes, Countermeasures | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan |
Tagsno overlap | TroubleshootingProblem solvingDiagnosis | StrategyAnalysisPlanning | Root causeIncidentLeanProblem solving | Root causeProblem solvingQualityIncident |



