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| Criterion | ![]() Engineering Hypothesis-Driven Troubleshooting | ![]() Engineering Fault Isolation | ![]() Decision Making Cynefin Workshop | ![]() Facilitation Decision Jam |
|---|---|---|---|---|
Purposedifferent | When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable. | In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected. | When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. |
Complexitydifferent | Medium | Medium | Medium | Low |
Timedifferent | 30-240 min | 30-180 min | 60-180 min | 60-90 min |
Participantsdifferent | 1-6 | 1-6 | 4-20 | 4-10 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop |
Outputdifferent | Hypothesis Log, Test Plan, Evidence Notes, Diagnosis Summary | Fault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault Area | Cynefin Map, Domain-specific Actions, Sensemaking Notes | Problem Cluster, Prioritized Challenge, Experiment |
Tagsno overlap | TroubleshootingProblem solvingDiagnosis | TroubleshootingDiagnosisEngineering | ComplexitySensemakingDecision | FacilitationDecisionProblem solvingWorkshop |



