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Criterion
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
A paper-based illustration representing C4 Model with its core stages and visible working result.
Architecture
C4 Model
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Purposedifferent
When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.The C4 Model makes a system legible across several resolution levels, from context down to code. It suits situations where different audiences need to understand the same architecture from different altitudes.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.
Complexitydifferent
MediumLowLowMedium
Timedifferent
30-240 min1-4 h60-90 min30-180 min
Participantsdifferent
1-61-54-101-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Hypothesis Log, Test Plan, Evidence Notes, Diagnosis SummaryContext Diagram, Container Diagram, Component DiagramProblem Cluster, Prioritized Challenge, ExperimentFault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault Area
Tagsno overlap
TroubleshootingProblem solvingDiagnosis
ArchitectureCommunicationVisualization
FacilitationDecisionProblem solvingWorkshop
TroubleshootingDiagnosisEngineering
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