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| Criterion |  Engineering Hypothesis-Driven Troubleshooting |  Decision Making Assumption Surfacing |  Operations Root Cause Analysis |  Operations 5 Whys |
|---|---|---|---|---|
Purposedifferent | When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable. | Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | Medium | Low | Medium | Low |
Timedifferent | 30-240 min | 45-90 min | 1-4 h | 15-30 min |
Participantsdifferent | 1-6 | 2-8 | 3-8 | 2-6 |
Formatdifferent | Workshop + async | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Hypothesis Log, Test Plan, Evidence Notes, Diagnosis Summary | Assumption List, Critical Assumptions, Learning Plan | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan | Root cause notes, Countermeasures |
Tagsno overlap | TroubleshootingProblem solvingDiagnosis | AssumptionsRiskDecisionDiscovery | Root causeProblem solvingQualityIncident | Root causeIncidentLeanProblem solving |