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Criterion
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Paper illustration of an IBIS map with issues, positions and arguments
Knowledge Modeling
IBIS
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Purposedifferent
When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.IBIS structures thinking about complex questions as a sequence of issues, ideas, and arguments. The method keeps discussions open without forcing them into premature consensus.In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.
Complexitysame
MediumMediumMediumMedium
Timedifferent
30-240 min1-3 h1-3 h30-180 min
Participantsdifferent
1-61-82-81-6
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Hypothesis Log, Test Plan, Evidence Notes, Diagnosis SummaryArgument Map, Evidence Gaps, Decision RationaleIssue Map, Positions, Argument NotesFault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault Area
Tagsno overlap
TroubleshootingProblem solvingDiagnosis
SensemakingDecisionRationale
RationaleKnowledgeDecision
TroubleshootingDiagnosisEngineering
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