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Criterion
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Paper illustration for Change Analysis.
Operations
Change Analysis
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
30-240 min1-3 h45-120 min2-8 h
Participantsdifferent
1-61-82-62-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Hypothesis Log, Test Plan, Evidence Notes, Diagnosis SummaryArgument Map, Evidence Gaps, Decision RationaleChange Matrix, Cause Hypotheses, Validation Questions, Action ListProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
TroubleshootingProblem solvingDiagnosis
SensemakingDecisionRationale
ChangeRoot causeTroubleshootingComparison
Problem solvingRoot causeDecisionOperations
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