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Criterion
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Purposedifferent
When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
30-240 min45-90 min15-45 min30-180 min
Participantsdifferent
1-62-51-31-6
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop + async
Outputdifferent
Hypothesis Log, Test Plan, Evidence Notes, Diagnosis SummaryA3 Report, Action Plan, Root Cause AnalysisADR File, Decision Log, RationaleFault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault Area
Tagsno overlap
TroubleshootingProblem solvingDiagnosis
LeanProblem solvingCoachingOperations
ArchitectureRationaleDocumentationGovernance
TroubleshootingDiagnosisEngineering
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