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Criterion
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
Purposedifferent
When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
30-240 min15-30 min30-180 min2-4 h
Participantsdifferent
1-62-61-62-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Hypothesis Log, Test Plan, Evidence Notes, Diagnosis SummaryRoot cause notes, CountermeasuresFault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaBarrier Inventory, Failure Analysis per Barrier, Action Backlog
Tagsno overlap
TroubleshootingProblem solvingDiagnosis
Root causeIncidentLeanProblem solving
TroubleshootingDiagnosisEngineering
Root causeSafetyIncident
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