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Criterion
How Might We
Innovation
How Might We
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of Starbursting with its method-specific working model.
Innovation
Starbursting
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Purposedifferent
With a stuck problem carrying many implicit assumptions, the method translates observations into open, workable questions. It sharpens the problem frame without pre-thinking the solution, turning frustration or fuzziness into a search space with clear direction.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.Helps clarify ideas, open questions, and testable next steps in concrete terms. It opens the thinking space, collects ideas, and leads to testable options. The result is captured as a star-shaped question map, question list, and assumption list.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.
Complexitydifferent
LowLowLowMedium
Timedifferent
30–45 min30–60 min per interview30-60 min30-60 min je Interview
Participantsdifferent
1-101 participant per interview3-105-12 Interviews
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
HMW Questions, Challenge Framing, Idea PromptsInterview Notes, Themes, Insight SummaryStar-Shaped Question Map, Question List, Assumption ListInterview Notes, Opportunity Themes, Customer Quotes
Tagsno overlap
FramingOpportunityIdeationQuestions
QualitativeResearchCustomerDiscovery
BrainstormingIdeationWorkshopDiscovery
DiscoveryInterviewsOpportunityCustomer
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