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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Teach-back.
Knowledge Modeling
Teach-back
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
The Scrum Team inspects people, interactions, processes, tools, and the Definition of Done, then agrees on a few testable improvements.
Agile
Sprint Retrospective
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.Teach-back checks whether an explanation actually got through to the other person. The method makes misunderstandings visible early and strengthens shared understanding in advisory and learning situations.When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood.When a sprint is over and friction shouldn't simply be carried forward, it opens the view onto collaboration and patterns. It creates space to see causes and changes together.
Complexitydifferent
MediumLowLowLow
Timedifferent
120 min initial, dann laufend5-20 min30-60 minUp to 3 hours for a one-month Sprint; shorter Sprints are usually shorter
Participantsdifferent
3-62-83-12Scrum Team
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
HEART-GSM Table, DashboardUnderstanding Check, Clarification Notes, Learning GapsStart Stop Continue Board, Improvement ActionsImprovement actions, Team agreements
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
LearningUnderstandingCommunication
RetrospectiveImprovementTeamReflection
RetrospectiveImprovementLearning
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