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| Criterion |  UX Research HEART Framework |  Business Strategy Strategy Map |  Business Strategy Balanced Scorecard |  Product Strategy OKRs |
|---|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | A Strategy Map translates strategy into a few connected objectives across perspectives such as finance, customers, processes, and learning. This makes visible which capabilities and activities are meant to drive which results. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. | When strategic direction needs to become measurable, it connects ambition with checkable results. It makes goals connectable to focus and review. |
Complexitydifferent | Medium | Medium | High | Medium |
Timedifferent | 120 min initial, dann laufend | 2-4 h workshop plus review | Halber Tag bis mehrere Wochen | 1-2 h Setup |
Participantsdifferent | 3-6 | 4-10 | 4-12 | 2-20 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Strategy Map, Objective Set, Cause-Effect Hypotheses | Balanced Scorecard, Strategic Measures, Initiative Map | OKR set, Measurement plan, Review cadence |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | AlignmentExecutionGoalsCausality | StrategyMetricsExecution | GoalsAlignmentOutcomesMeasurement |