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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
120 min initial, dann laufend60–90 min1-2 h90-180 min
Participantsdifferent
3-62-84-123-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
HEART-GSM Table, DashboardStakeholder Map, Engagement Plan, Risk NotesAlignment Map, Open Issues, Decision QuestionsGQM Table, Metric Profiles
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
StakeholdersAlignmentFacilitationChange
AlignmentStakeholdersStrategyFacilitation
MetricsMeasurementEngineeringAlignment
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