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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
120 min initial, dann laufendHalf day90-180 min1-2 h
Participantsdifferent
3-63-123-64-12
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
HEART-GSM Table, DashboardLeverage Map, Action StrategyGQM Table, Metric ProfilesAlignment Map, Open Issues, Decision Questions
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
Systems thinkingChangeStrategy
MetricsMeasurementEngineeringAlignment
AlignmentStakeholdersStrategyFacilitation
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