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| Criterion | ![]() UX Research HEART Framework | ![]() Product Strategy Impact Mapping | ![]() UX Research Diary Study | ![]() Business Strategy GAP Analysis |
|---|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures. | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. | GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing. |
Complexitysame | Medium | Medium | Medium | Medium |
Timedifferent | 120 min initial, dann laufend | 45-90 min | 1-4 Wochen | 1-3 h |
Participantsdifferent | 3-6 | 3-8 | 5-20 | 2-8 |
Formatdifferent | Workshop + async | Workshop | Async | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Impact Map, Outcome Hypotheses, Delivery Options | Diary Entries, Longitudinal Patterns, Experience Timeline | Gap Matrix, Action Plan, Risk Notes |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | OutcomesStrategyBehaviorPlanning | UX researchTrackingBehavior | StrategyAnalysisPlanning |



