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| Criterion |  UX Research HEART Framework |  Engineering Goal Question Metric |  Decision Making Delphi Method |  Business Strategy Balanced Scorecard |
|---|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. |
Complexitydifferent | Medium | Medium | High | High |
Timedifferent | 120 min initial, dann laufend | 90-180 min | 1-4 Wochen | Halber Tag bis mehrere Wochen |
Participantsdifferent | 3-6 | 3-6 | 6-30 Experten | 4-12 |
Formatdifferent | Workshop + async | Workshop | Async | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | GQM Table, Metric Profiles | Expert Forecast, Consensus Range, Assumption Notes | Balanced Scorecard, Strategic Measures, Initiative Map |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | MetricsMeasurementEngineeringAlignment | ForecastingExpertsDecisionStrategy | StrategyMetricsExecution |