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| Criterion |  UX Research HEART Framework |  Business Strategy GAP Analysis |  Business Strategy Balanced Scorecard |  Engineering Goal Question Metric |
|---|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. | Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs. |
Complexitydifferent | Medium | Medium | High | Medium |
Timedifferent | 120 min initial, dann laufend | 1-3 h | Halber Tag bis mehrere Wochen | 90-180 min |
Participantsdifferent | 3-6 | 2-8 | 4-12 | 3-6 |
Formatdifferent | Workshop + async | Workshop + async | Workshop + async | Workshop |
Outputdifferent | HEART-GSM Table, Dashboard | Gap Matrix, Action Plan, Risk Notes | Balanced Scorecard, Strategic Measures, Initiative Map | GQM Table, Metric Profiles |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | StrategyAnalysisPlanning | StrategyMetricsExecution | MetricsMeasurementEngineeringAlignment |