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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Future Reality Tree.
Systems Thinking
Future Reality Tree
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.A Future Reality Tree shows how desired actions are meant to lead to a better system state. The method checks whether a path of change holds together logically before time flows into implementation.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.
Complexitydifferent
MediumHighHighMedium
Timedifferent
120 min initial, dann laufend2-4 hHalf day60-120 min
Participantsdifferent
3-63-83-122-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
HEART-GSM Table, DashboardFuture Reality Tree, Negative Branches, Assumption List, Improved InjectionsLeverage Map, Action StrategyConflict Cloud, Assumption List, Breakthrough Ideas, Next Experiments
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
Theory of ConstraintsSystems thinkingChange
Systems thinkingChangeStrategy
Theory of ConstraintsAssumptionsSystems thinking
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