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| Criterion | ![]() UX Research HEART Framework | ![]() Systems Thinking Future Reality Tree | ![]() Systems Thinking Leverage Points | ![]() Business Strategy Balanced Scorecard |
|---|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | A Future Reality Tree shows how desired actions are meant to lead to a better system state. The method checks whether a path of change holds together logically before time flows into implementation. | Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. |
Complexitydifferent | Medium | High | High | High |
Timedifferent | 120 min initial, dann laufend | 2-4 h | Half day | Halber Tag bis mehrere Wochen |
Participantsdifferent | 3-6 | 3-8 | 3-12 | 4-12 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Future Reality Tree, Negative Branches, Assumption List, Improved Injections | Leverage Map, Action Strategy | Balanced Scorecard, Strategic Measures, Initiative Map |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | Theory of ConstraintsSystems thinkingChange | Systems thinkingChangeStrategy | StrategyMetricsExecution |



