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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Future Reality Tree.
Systems Thinking
Future Reality Tree
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.A Future Reality Tree shows how desired actions are meant to lead to a better system state. The method checks whether a path of change holds together logically before time flows into implementation.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
120 min initial, dann laufend2-4 h90-180 min60-120 min
Participantsdifferent
3-63-83-62-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
HEART-GSM Table, DashboardFuture Reality Tree, Negative Branches, Assumption List, Improved InjectionsGQM Table, Metric ProfilesConflict Cloud, Assumption List, Breakthrough Ideas, Next Experiments
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
Theory of ConstraintsSystems thinkingChange
MetricsMeasurementEngineeringAlignment
Theory of ConstraintsAssumptionsSystems thinking
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