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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration for Fault Tree Analysis.
Operations
Fault Tree Analysis
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.For a critical top event with several possible triggers, the method logically models failure paths. It makes visible which combinations of conditions can lead to damage.
Complexitydifferent
MediumHighHigh
Timedifferent
120 min initial, dann laufend2-6 h2-6 h
Participantsdifferent
3-63-103-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardFMEA Table, Risk Priority, Mitigation ActionsFault Tree, Critical Paths, Cause Hypotheses, Control Actions
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
RiskQualityOperationsRoot cause
RiskRoot causeSafety
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics