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| Criterion |  UX Research HEART Framework |  Engineering Failure Scenario Analysis |
|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | In critical processes, it is not enough to plan only for the normal case. Failure Scenario Analysis looks at the path into failure and shows which failures, chains, and control gaps cause the most damage. |
Complexitysame | Medium | Medium |
Timedifferent | 120 min initial, dann laufend | 1-3 h |
Participantsdifferent | 3-6 | 3-8 |
Formatdifferent | Workshop + async | Workshop |
Outputdifferent | HEART-GSM Table, Dashboard | Failure Scenarios, Risk Notes, Control Gaps, Test and Response Actions |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | FailureResilienceRisk |
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