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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of a yellow story card, blue rule cards, green example cards and a red question card on a light workspace.
Agile
Example Mapping
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of Specification by Example with a method-specific labelled workspace.
Agile
Specification by Example
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When a story carries business rules and exceptions, it brings clarity before implementation. It makes examples, open questions, and boundaries visible enough that the logic becomes jointly sound.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When business rules need to become precise, it ties language, example, and test together. It sorts work by value, risk, and delivery ability. The result is captured as an Example Table and Acceptance Tests.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
120 min initial, dann laufend30-60 min1-3 Wochen60-90 min pro Feature
Participantsdifferent
3-63-74-12 Beobachtungen3-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
HEART-GSM Table, DashboardExample Map, Acceptance Criteria, Open QuestionsField Notes, Workflow Insights, Pain PointsExample Table, Acceptance Tests
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
Behavior-Driven DevelopmentRequirementsExamplesRefinement
UX researchObservationContext
AgileRequirementsExamplesBehavior-Driven Development
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